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AI Strategy & Customer Success Leader

Location:

London

Salary:

Closing Date:

23 October 2026

Zendesk seeks an AI Success Strategist to own end-to-end delivery of customers` AI roadmaps, translating product capabilities into strategic value and driving multi-year adoption across executive stakeholders.

You will lead design reviews, coordinate cross-functional delivery, and partner with senior leaders to shape a forward-looking AI strategy that delivers measurable business impact.

Reasonable Adjustment:

If you have a disability we will try our best to make reasonable adjustments to remove any barriers to this post in the application / interview process due to a disability.

Closing in: 7 days