Homelessness Support Worker

Home Group

Location: Tyne And Wear

Salary: £19,360

Closing Date: 21.05.2022

Homelessness Support Worker

Location: Gateshead, Tyne and Wear

Permanent, Full Time (37.5 hpw)

Salary of £19,360 to £19,554 pa, plus Brilliant Benefits! 

Enabling our customers to live safely. That’s when it hits home!

We have a fabulous job opportunity for you to join our awesome team working with customers who are experiencing homelessness and are referred to us with multiple complex support needs such as poor mental health and coping skills as well as substance or alcohol misuse and domestic abuse. 

We support our customers with their goals to gain more independence as well as build resilience to help improve their outcomes ready for their move on into their own accommodation in the community.

Our customers are part of a supported housing service with a focus on wellbeing. You will work with customers who live in our core service or those in a dispersed property using our office facilities to assist us in our mission to help and support some of the most vulnerable persons in Gateshead.  We help our customers achieve goals around their housing and other support needs by working in a person-centred way to help promote independent tenancy skills as well improve their health, wellbeing and resilience. 

Be yourself at Home 

Home Group is committed to tackling prejudice and discrimination, not just for our customers, but for our colleagues too! We’re super proud of our internal Diversity Networks and allies (Multicultural, LGBTQIA+ and Disability) which support colleagues from different backgrounds to be their true selves. We recognise and celebrate our differences, together we make Home Group a great place to work!

Do let us know if you’d like us to make any adjustments to support you in your application or day to day on the job!

About you

You’re passionate and motivated to help vulnerable people make positive and lasting changes to their lives. You’ll impress us with your ability to work on your own initiative, positively influencing people from all different backgrounds. You will have some experience in safeguarding, risk assessments, confidentiality, support plans, alongside working collaboratively.

We help change our customer’s lives for the better. You’ll play your part by assisting in the delivery of tasks that are based on our customers personal support plans, and their needs and aspirations. You’ll work with our Support Coordinators and external agencies to assess and engage support for our customers. We empower our customers to develop the independent living skills they need, to successfully move on. Together we’ll make a difference!

If you’re not the biggest fan of technology, that’s not a problem to us. You do need to know that we are quite a high-tech company and most of our application process and mandatory learning are online. However, we’re glad to support you, if you need help.  

It would be amazing if you have worked in this type of environment before, however it’s your “can do” positive attitude and enthusiasm that are critical to make this role a success. We can nurture your talent, just let us know in your cover letter why you have a passion for working here!

are critical to make this role a success. We can nurture your talent, just let us know in your cover letter why you have a passion for working here!

When you join, you’ll need to have a valid Enhanced Check under the Disclosure and Barring Service. The great news is that we will pay for that to be done if you don’t have a transferrable one.

About our team

You’ll be working alongside our fabulous team who are super passionate about supporting customers to reach their goals and celebrating their achievements. To us were not just a team we’re a ‘work family’.

Staff at the service have been there for quite some time; Sam, Julie, and Michelle to name a few and have a wealth of knowledge and experience.  You will usually find them planning their next event or activity or taking some time out to have lunch together when possible.  At the service you will also intermingle with colleagues from all different departments with different specialities.

As a specialist service, we’re looking for candidates who crave a challenge and have a thirst to develop their skills and knowledge further. Therefore, in this exciting role it may require you to work in other specialist supported housing services in the area to help grow talent as well as lead and support management on their mission to fulfil our customer promise.

Working hours 

You’ll work on a rota basis between the hours of 8am – 8pm Monday to Sundays and take your turn working days, evenings, weekends and bank holidays. 

We need you to be flexible to meet the needs of our customers, but we aim to give you the time you need to spend time doing the things that matter to you!

Want to know more?

If you’re not reading this advert on our career’s pages, press the APPLY NOW button to access lots of useful stuff! You can download the support worker job description, and find out more about Home Group. We’ve also got some short films that show you what it’s like to work here, and we know you’ll want to find out more about our award winning benefits and rewards!

Applying for this job 

Don’t delay applying for this brilliant job, as we may close it early if we get lots of applications! Just upload your CV and if you have one, your covering letter (this will help us learn more about you!). If you need them, we’ve also got some great templates to help you.