Join a friendly and approachable regional team and help us achieve our vision by leading an effective admin team and providing administration and systems support to senior managers.
About the role
We have an exciting opportunity for you to join a friendly and approachable regional team and help us achieve our vision by leading an effective admin team and providing administration and systems support to senior managers.
Our team is helping to tackle climate change and create happier and healthier neighbourhoods by making it easier for people to walk and cycle.
In this role, you will support our senior managers with admin support to guide resource planning, project management and performance tracking by helping to create and maintain our systems in Smartsheet, Excel, CRM and GIS.
As Senior Administration Officer, you will provide line management to our small but effective admin team, ensuring that a good level of admin support is provided to the wider regional team.
You will also operate as office manager for our Sustrans Nottingham Hub, one of three Hubs in our Midlands and East region. You will oversee the health and safety of the office, liaise with the landlord and equipment suppliers and ensure the office is kept well-stocked. You will be the go-to person for enquiries related to working in our Nottingham Hub, and will field enquiries and correspondence from members of the public.
A key element of this role is to provide PA support to the Director for England Midlands and East. You will manage the director’s diary, arranging meetings and scheduling activity through proactive planning to ensure time is available for meeting preparation, forward planning and reactive tasks.
This role will be primarily based in our Nottingham Hub, with occasional travel for meetings and events. Candidates should be based within commutable distance of Nottingham.
What our staff say
"What I enjoy most about my role is working for an organisation that is making a difference for the better and sincerely makes the effort to be a great employer. I work with some brilliant and like-minded people which makes it more like 'family' than work colleagues.
"My role involves:
- managing email enquiries about Sustrans and the National Cycle Network
- registering new volunteers, dealing with volunteer enquiries and organising volunteer training events
- arranging and minuting a variety of meetings, including team, project, hub and business meetings
- acting as Hub Manager for the Peterborough Hub, arranging services, maintenance, supplies and health and safety requirements."
- Dawn McClean, Administration Officer, Midlands and East
You will be confident in using and updating systems such as Smartsheet, spreadsheets and dashboards to capture and convey information. You will have experience of using such systems in a project management or reporting context to track progress and make plans.
You will be comfortable working with financial information and budgets, and will have the ability to process information accurately.
You will have experience in managing an office setting, and providing admin and logistical support to wider teams. You will have experience in handling enquiries from the public, as well as from colleagues and partners, and will bring your customer service skills to this role.
You will be able to provide effective line management to a small admin team.
You will have the skills to provide PA support to senior managers and bring excellent organisational and interpersonal skills to this task. You will have knowledge of how to prioritise tasks and will be proactive in resolving enquiries and finding solutions.
We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups. Sustrans is committed to reducing inequality, valuing diversity and enabling inclusion.
- Closing date for the receipt of completed applications is 23:59, Monday 22 August.
- Interviews will take place in our Nottingham Hub on Friday 2 September.