£17,043.60 (0.6 FTE) per annum, rising to £17,941.80 after 12 months in London (or £14,877 per annum rising to £15,775.80 after 12 months outside of London)
Part-time (21 hours per week), job share applications welcome
Temporary; fixed term maternity cover until October 2021
Society Building, London N1, with flexibility to regularly work from home
NCVO is transforming the way it works. With a new strategic direction and leadership team, we are determined to work with our members so that charities and volunteering can thrive. As the country recovers from the covid-19 pandemic and renews itself, charities and volunteering aren’t just vital support systems for communities in need – they’re at the heart of how people want to lead their lives.
In this important role you will be supporting the CRM and Data Manager to manage data in NCVO’s CRM database and other digital systems. To this end you will be responsible for monitoring day-to-day data quality, carrying out data cleaning tasks, and importing data into CRM.
You will also be directly supporting staff at NCVO and our members. This will include handling enquiries from staff members regarding CRM difficulties, as well as external member queries, via phone and email, regarding the use of their online NCVO accounts.
An understanding of the importance of good data quality is crucial. You will have excellent attention to detail, a process-orientated mindset, and an awareness of how CRM and data supports the work of an organisation like NCVO.
NCVO is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us and we welcome applications from people from all backgrounds and identities. We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented in NCVO. As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification, will be guaranteed an interview.
If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know.
How to apply
For more information and to apply, please visit our website via the apply button.
If you have any queries regarding our vacancies or experience any issues downloading or submitting your application form, please email email@example.com
NCVO supports volunteering and charities.
We believe that the work of volunteers and charities make our communities stronger and the world around us better, for everyone.
Our members are at the heart of our mission. We work collaboratively with our 15,000-strong network of national and local charities and voluntary organisations. We share practical support and new insight so that people and organisations can focus on making a difference. And we work alongside our members to ensure that the essential role of volunteers and charities is widely recognised.
NCVO is an equal opportunities employer and we welcome applications from everyone. Charity No. 225922
Benefits for NCVO employees
NCVO offers attractive benefits including: 25 days’ annual leave (for full time staff and pro-rata for part-time staff) and the option to purchase up to 5 more days each year, take 35 hours of volunteering leave per year, subsidised gym membership, season ticket loan, flexible working including opportunities to work from home/off-site, generous contributions to a stakeholder pension scheme and training and development opportunities. We are located a short walk from London King’s Cross station in a modern accessible building, overlooking Regent’s canal.