Support Worker

Home Group

  • Location:
    Worcestershire
  • Salary:
    £18,200

Job Description

Support Worker

Worcestershire

Permanent, Full Time (37.5 hpw)

Salary £18,200 to £18,450 pa rising to £19,200 pa through length of service

From, £9.31 per hour if you’d prefer to work on a casual basis

Plus, Brilliant Benefits!

Empowering customers to live rewarding and happy lives. That’s when it hits home.

We have fabulous opportunity for you to join our awesome team. We support our brilliant customers who have diagnosed mental health issues. They live in either our 24 hour support purpose built blocks of 11 and 14 flats, or our dispersed properties across Worcestershire. We also provide outreach support to customers living in their own homes. So, you will be flexible working across both our accommodation based services and in the community.  This vacancy will be based within our 24hr service in Worcester city centre.

We help our customers with everything from looking after their property to attending appointments with primary healthcare or community groups, to supporting through a crisis. No 2 days will be the same! One day you could be supporting a customer to maximise their income and another day you could be helping them to rebuild their confidence in the community through attending social groups!

Customer quote

“You have helped me find myself and who I am, when I came here I was lost, you have brought me out of my shell and I know there is light at the end of the tunnel. I now believe in myself, when I put my mind to it I can do anything I want.” Amy

About our team

You’ll be working alongside our fabulous team who are super passionate about supporting customers to reach their goals and celebrating their achievements.  To us were not just a team we’re a ‘work family’. We are lucky to have two managers for this large service, one is Katie who has been with Home Group for a huge fourteen years across different roles, and has worked her way up to her Senior Client Service Manager post, and Sophie who has been with home Group for five years, having started as a domestic abuse worker, and has been promoted to her management role. There are 17 of us in the team and we don’t just love to support our customers, we’re there for each other too!

Working hours 

You’ll work on a rota basis between the hours of 08:00-20:00 and take your turn working days, evenings, weekends and bank holidays. We need you to be flexible to meet the needs of our customers, but we aim to give you the time you need to spend time doing the things that matter to you! 

Bank

Looking for a more flexible working pattern? You can also join us on a flexible basis by being part of our bank.  You can work hours that fit around your current commitments or even pick up some additional shifts to your main role to earn some extra cash and get paid on a weekly basis. 

About you

You’re passionate and motivated to help vulnerable people make positive and lasting changes to their lives. You’ll impress us with your ability to work on your own initiative, positively influencing people from all different backgrounds. You will have experience in safeguarding, risk assessments, confidentiality, support plans, alongside working collaboratively. 

We help change our customer’s lives for the better. You’ll play your part by assisting in the delivery of tasks that are based on our customers personal support plans, and their needs and aspirations. You’ll work with our Senior Support Workers and external agencies to assess and engage support for our customers. We empower our customers to develop the independent living skills they need, to successfully move on. Together we’ll make a difference! 

To make sure that we keep our records straight, and customers safe, it's really important that you are technologically savvy (or at the very least not a technophobe!)

It would be amazing if you have worked in this type of environment before, however it’s your “can do” positive attitude and enthusiasm that are critical to make this role a success. We can nurture your talent, just let us know in your cover letter why you have a passion for working here! 

As this is a community based role, you need to be able to drive, as well as having access to a car insured for business purposes. Don’t worry, we’ll pay you expenses to cover this use! 

When you join, you’ll need to have a valid Enhanced Check under the Disclosure and Barring Service. The great news is that we will pay for that to be done if you don’t have a transferrable one.

Want to know more?

If you’re not reading this advert on our career’s pages, press the APPLY NOW button to access lots of useful stuff! You can download the support worker job description, and find out more about Home Group. We’ve also got some short films that show you what it’s like to work here, and we know you’ll want to find out more about our award winning benefits and rewards package!

To apply

Don’t delay applying for this brilliant job, as we may close it early if we get lots of applications! Just upload your CV and if you have one, your covering letter (this will help us learn more about you!). If you need them, we’ve also got some great templates to help you.

During Covid

We’re continuing to deliver services for our customers during the COVID-19 pandemic, and our brilliant colleagues are at the very heart of making that happen. We’re doing things a little differently at the moment, so to keep everyone safe, we’ll engage with you digitally where possible. Check out our awesome video to find out more on how our colleagues have felt supported here during the outbreak.

You’re unique!

Home Group play a big part in tackling prejudice and discrimination, not just for our customers, but colleagues too! You can be yourself here, because we value everything that makes you unique. So, whatever your age, race, sexuality, disability, religion, or gender identity, we recognise and celebrate our differences. Together we make Home Group a great place to work!

REASONABLE ADJUSTMENT:
If you have a disability we will try our best to make reasonable adjustments to remove any barriers to this post in the application / interview process due to a disability.