Support Worker

Home Group

  • Location:
    County Durham
  • Salary:

Job Description

Support Worker

Durham, Teesside and Sunderland

Permanent, Full time (37.5 hpw)

Salary £18,200 to £18,450 pa rising to £19,200 through length of service 

Plus Brilliant Benefits!

Empowering customers to live rewarding and happy lives. That’s when it hits home.

Come and join our brilliant Central Resource Team! We’re recruiting across Durham, Teesside and Sunderland. We’re looking for enthusiastic and caring Support Workers like you (known internally by us as Support Worker – Level 2) to join our team, where we’ll provide support to services across Durham, Teesside and Sunderland. You’ll join our team, which is led by Lindsay, who has worked for Home Group since 2008, when she started as a volunteer here. Lindsay took full advantage of all the training and experience that the company has to offer to rise to her current position as Senior Client Service Manager.

You’ll be one of 10 support workers, who really can turn your hand to anything. This team has been developed to backfill annual leave for Support Workers in all our supported accommodation and community-based services in our area. We provide care and support to a wide range of customers, all with different levels of needs and abilities. This means that one day you could be working a late shift in one of our mental health services, supporting customers to learn the skills to live independently. You could then be on a day shift in one of our floating support services, supporting people with housing related issues.

You’ll be flexible in your approach, adaptable and resilient, thrive working with all types of people and caring in your nature.

It’s really important to us that you have time to what you are really care about; changing customer lives for the better. So to free up your time, you’ll be given the latest IT kit, which could include a Surface Pro tablet and smart phone, supported by our new online integrated IT system which means that you don’t have to be in the office as you can complete support plans on the go. You’ll also be paid between customers visit and for your mileage too.

About you

We would love to hear from you if you have experience delivering support to vulnerable people and have knowledge of safeguarding. We want someone like you, with the passion and motivation for helping vulnerable people make positive and lasting changes to their lives. It’s important to us that you have the compassion and empathy to work with vulnerable people in a housing related social care setting and we do need you to also have good IT skills too.

As the role requires us to respond to the needs of the services across the area you will be really flexible and willing to travel across the whole of the area at short notice in some cases.

You will be working on a 5-week rota which will allow you to see your rest days and we will try to plan the services you will be working in at least one month in advance.  

As this is a community-based role, you need to be able to drive, as well as having access to a car insured for business purposes. Don’t worry, we’ll pay you expenses to cover this use!

When you join, you’ll need to have a valid Enhanced Check under the Disclosure and Barring Service. The great news is that we will pay for that to be done if you don’t have a transferrable one.

Want to know more?

If you’re not reading this advert on our careers’ pages, press the APPLY NOW button to access lots of useful stuff! You can download the support worker job description, and find out more about Home Group. We’ve also got some short films that show you what it’s like to work here, and we know you’ll want to find out more about our award winning benefits and rewards package!

During Covid

We’re continuing to deliver services for our customers during the COVID-19 pandemic, and our brilliant colleagues are at the very heart of making that happen. We’re doing things a little differently at the moment, so to keep everyone safe, we’ll engage with you digitally where possible. Check out our awesome video to find out more on how our colleagues have felt supported here during the outbreak.

To apply

Don’t delay applying for this brilliant job, as we may close it early if we get lots of applications! Just upload your CV and if you have one, your covering letter (this will help us learn more about you!). If you need them, we’ve also got some great templates to help you.

You’re unique!

Home Group play a big part in tackling prejudice and discrimination, not just for our customers, but colleagues too! You can be yourself here, because we value everything that makes you unique. So, whatever your age, race, sexuality, disability, religion, or gender identity, we recognise and celebrate our differences. Together we make Home Group a great place to work!

If you have a disability we will try our best to make reasonable adjustments to remove any barriers to this post in the application / interview process due to a disability.