Deputy Chief Executive and Second Permanent Secretary


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Job Description

HM Revenue & Customs (HMRC) is one of the largest government departments and one of the UK’s biggest organisations. Almost every individual and business in the UK is a customer of HMRC. We collect the taxes that pay for the UK’s public services and provide financial support for families.

Our strategic objectives to ensure we are a trusted, modern tax and customs department are to; collect the right tax and pay out the right financial support, make it easy to get tax right and hard to break the rules, treat everyone fairly and protect society from harm and make HMRC a great place to work. We will deliver these objectives with our values of professionalism, integrity, respect and innovation.

HMRC is seeking its next Second Permanent Secretary, who will hold a pivotal leadership role, responsible for implementing the departmental strategy through the transformation and delivery of HMRC’s operational and compliance services. You will lead over 50,000 of our people. You will be a pivotal leader in HMRC at a time of critical importance for our organisation and will have oversight of our major transformation portfolio, from the introduction of digital services for businesses to the department’s move to a network of Regional Centres.

As Deputy Chief Executive you will be a key member of HMRC’s Executive Committee. You will demonstrate and champion HMRC’s values and play a primary role in the collective leadership of the Civil Service as a whole, personifying inspiring, confident and empowering leadership.  Together with the First Permanent Secretary you will be influential in role modelling and championing respect, inclusion and systems leadership both within HMRC and across the civil service, creating the culture and conditions where collective and problem led leadership can flourish in tackling complex challenges across organisational boundaries.

HMRC has retained Russell Reynolds Associates to advise on this appointment. For further information about the position and additional details on how to apply, please visit:

The closing date for applications is 23:55, Sunday 5th April 2020.

If you have a disability we will try our best to make reasonable adjustments to remove any barriers to this post in the application / interview process due to a disability.